I imagine anytime someone says the have to "clear it with their director", you're talking about discounted or private pricing not the list pricing they have on their website. Every SaaS company has that, including the cloud providers.
Well yes, one wouldn't be talking to them in the first place if it were on the website. For many companies though "Enterprise" plans are always non-website prices, so there's nothing special about negotiating them, and the salespeople pretty much always are just saying that stuff to have a chance to go away, recalculate their monthly commission chances and figure out the price to try with you rather than actually seeking permission.
I think that both we and the creators of Cribl shared the same difficulties but chose different approaches to solve it.
There are great log monitoring and analysis tools out there, our goal is to help you utilize them at the best performing and cost efficient way. We are mastering log shipping by increasing reliability and visibility while reducing resources consumption everywhere we can.
Every SaaS provider offers discounts based on length of commitment and volume of spend. Most will say look at AWS, but even there you have list prices and private/bulk pricing. Throw in EDPs, negotiated credits, savings plans, reservations, etc and you're nowhere near list prices.