Yes that happens at my work - most workers have a post-it notes on the side of their monitors with various passwords written down - real secure.
Anything requiring permissions, passwords, group policy etc is a complete nightmare. I had this gem when I emailed Information Services this morning.
My email:
"XXX has left the company and I've taken over their role Can you please remove them as Owner of the following sharepoint site: YYY and make me the Owner instead."
IS's reply:
"Please fill out a trouble ticket *"
I proceed to fill in a digital form 2 hours later I get a terse reply.
"Hi ZZZZ please contact the owner of site YYY and get them to adjust your permission. We are now closing your ticket."
Anything requiring permissions, passwords, group policy etc is a complete nightmare. I had this gem when I emailed Information Services this morning.
My email: "XXX has left the company and I've taken over their role Can you please remove them as Owner of the following sharepoint site: YYY and make me the Owner instead."
IS's reply: "Please fill out a trouble ticket *"
I proceed to fill in a digital form 2 hours later I get a terse reply.
"Hi ZZZZ please contact the owner of site YYY and get them to adjust your permission. We are now closing your ticket."