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> "So we wanted to make that clear and describe where we're falling short of our aspirations today."

Just a PR tip - it's probably best to solve those issues first, then publish a post about how you solved it. Apologizing for not solving the problem doesn't seem worth it unless you've made promise to fix it and then failed. In which case, a "Post Mortem" is perfectly defensible, IMHO



We're never going to definitively solve them; it'll always be a process. But we did try to lay out some examples in the post of cases where we've been able to make progress.




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