Great post. I'd much rather read this type of success story than all the get rich quick examples given in mainstream media. You overcame obstacles and willed yourself to succeed.
One theme in your post I find really interesting. You talk about how your next move always came to you over time. That's really interesting, because you give the impression that the solution was not immediately apparent, and only after years of sales and feedback you realized how to evolve the business. Even if the data had been in front of you for quite some time, it seems that at some point a light bulb went on about how to expand, and from that moment it was obvious.
I didn't think of it this way but yes, some of the ways to expand were in front of me and were really obvious in retrospect. I can't believe I didn't think about selling to ISPs sooner. It was definitely the biggest blunder I made.
One theme in your post I find really interesting. You talk about how your next move always came to you over time. That's really interesting, because you give the impression that the solution was not immediately apparent, and only after years of sales and feedback you realized how to evolve the business. Even if the data had been in front of you for quite some time, it seems that at some point a light bulb went on about how to expand, and from that moment it was obvious.