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I’m assuming that the long term contract also carries with it a warranty? So if your furnace fails while in the contract it is repaired/replaced free or at a pro rated price?

If so, I could see people liking it as it serves the same function as an HOA: a hedge against bad things happening.

Water heater died? Plumber comes out, no charge. Neighbor starting a junkyard on his front lawn? HOA sends a letter, no confrontation.

Some people will decline an HOA for the same reasons they decline extended warranties: they’d rather deal with situations themselves, as they arise. Others don’t want to be bothered and let someone else handle it. I think there is space for both.



> I’m assuming that the long term contract also carries with it a warranty?

I believe so. But the price is so unreasonably high that you could replace the furnace literally 3 to 5 times and you would still be ahead compared to renting the furnace. How many people would purchase an extended warranty that is priced at multiples of the price of the object they are buying? More than none, but a very small number. New rentals are signed overwhelmingly by builders and not homeowners.


That's the way warranties work. Warranty providers are not offering them at a loss.

If you buy a home warranty, or an extended warranty for your car, you are (on average) going to be out of pocket more than you would be without it. You are buying it for the peace of mind that comes from not having to deal with an unlikely but major repair expense.


> That's the way warranties work

Not at this price. Usually the warranty is a percentage of the price of the goods. So for example, I expect a $1000 gadget to have extended warranty priced at $100 or so. I have never seen the warranty of a $1000 gadget to be priced at $3000 to $5000 dollars. And that is for stuff that break down more frequently, e.g. phones and laptops and cars. The odds of a furnace breaking down are even lower.


I think the “party line” response to this would be that the warranties you get include preventative maintenance as well, making it a different proposition - you’re not just buying a warranty, but a full service plan after all. But I’ve never been convinced by that argument.

I just went through buying a furnace and had a few prospective installers. The first tried to sell the extended coverage: twice annual “checks and maintenance” and a 30% discount on all parts.

The second said he’d let me source the parts myself if I so desired and if I would be responsible for changing the air filter on schedule and hosing down the outside fan every summer I’d be better off putting the annual fee into a sinking fund. Or, I could pay him $200 a year to hold a hose, money he’d happily take. He got the job. ;-)


The question is, are people buying these products for that peace of mind, or are they buying it because they are not a savvy consumer?

Or worse, because they are over leveraged and unable to fund a replacement without an installment plan – so they have no better option?

I’m not sure. I can see a consumer protection argument to be made.




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