There’s a perverse distaste for hiring FTE for bland, routine work or to fill roles that have year to year volatility. Microsoft was notorious for this in the 1980s and early 1990s. If you were a superstar programmer you got offered a full time job as an employee. If you were “just” a technical writer you’d go through the same recruiting process but get offered a contract through a third party.
From 1994-1999 I ran ibm.com (whatever that meant). For most of the five years it was just me, one other FTE, and a roving band of 5-10 contractors. Any time I suggested converting the contractors to FTE I got slapped down, even though it eventually meant the loss of a lot of talent.
All I can figure is that the companies want to avoid long term benefits commitments. Healthcare. Pensions or 401ks, etc. They rarely saved money, the burden rate for my team was easily 30-50% more than my burden rate (not that the individuals got that largess, it usually went to their "manager" in the contracting agency).
I guess it could be a practice that started when companies still gave out pensions.
Pensions were a massive burden (just look at the auto companies who still have massive pension liabilities), so it probably made a lot of sense back then.
But now that corporate America has eliminated pensions in favor of 401ks, the contractor/employee juggling just seems wildly inefficient for anybody who's not a janitor.
It feels like now its just a case of the sheep following the herd, for no one reason anymore.
Anybody I talk to about this gives a nebulous response that basically amounts to "Hell if I know, that's just the way everybody does it!"
It is so companies can lay off entire teams at a whim.
When I was at MSFT, one of the orgs I was in was infamous for having over 50% vendors. On more than one occasion entire teams would be laid off when budget cuts happened.
It is bad for FTE morale to regularly lay off 100 FTEs, less bad to lay off 100 vendors.
It's an interesting part of corporate culture. Large companies hate the process of firing employees for a number of reasons: staff moral, public perception, potential legal liability, etc. This applies whether it's individuals for performance reasons, or entire teams for economic reasons. To avoid this, there is often a lot of (bureaucratic and difficult) process to justify the hiring of a new FTE.
The corollary to this is that it's often a lot easier for a manager to hire a contractor or use an out-sourcing vendor, even if they don't see the requirements of the role being any different than that of a "permie" and even if it costs the company more money.
It is not defined benefit pensions or labor laws. It is cheaper to scale up and down expenses instead of firing people due to unemployment insurance premiums increasing when you lay people off due to lack of work who are then eligible for unemployment benefits. Also, benefits can get expensive if you also have to offer them to lower paid employees if they normally would not be able to get them at a different employer, due to non discrimination testing.
The benefits are a big one. This is definitely true at Microsoft where benefits are very good even by FAANG standards. Being able to skip those costs for workers that aren’t highly paid devs is definitely a factor in choosing contractors (or “vendors” in MSFT-speak) for many roles.
> the contractor/employee juggling just seems wildly inefficient
Not when HR has to tell an Executive how much money they saved by hiring contractors in order to justify their jobs. HR is one of the most despicable departments in every company. They are company designated Stasi. They provide no value but whatever it is they want in order to justify their paycheck.
I think part of it is around what the HR organization is built for, construction companies that do self performed construction are used to hiring growing their workforce 10x and shrinking it down again.
I think the thinking at more knowledge based firms is that They want to Keep their W-2 employees people they perceive to be the top performers, that they want to keep retain long-term, and that have long-term potential at the firm, if the position is viewed to be more commodity ther can put them on contract with a staffing firm, and not have save marginally, but really mentally keep track of who long-term vs. temporary / commodity
From 1994-1999 I ran ibm.com (whatever that meant). For most of the five years it was just me, one other FTE, and a roving band of 5-10 contractors. Any time I suggested converting the contractors to FTE I got slapped down, even though it eventually meant the loss of a lot of talent.
All I can figure is that the companies want to avoid long term benefits commitments. Healthcare. Pensions or 401ks, etc. They rarely saved money, the burden rate for my team was easily 30-50% more than my burden rate (not that the individuals got that largess, it usually went to their "manager" in the contracting agency).