Even before phone apps and internet banking BofA was godawful. They'd process debits first, issue overdraft fees, then process credits at the end of the day. As a poor college student in the mid 2000's I got screwed over twice before I closed my accounts there and haven't used them since.

Then at one point I was between jobs and filed for unemployment - which conveniently came on a BofA debit card. 10 years later and I still get an email about some kind of monthly statement for the $0.43 on there. I tried to close out the account and gave up after several attempts, and just marked it as spam.