That is overall crime rate. If you look at the things random people are most likely going to be impacted by like property crimes you will see that SF is near or at the top. Also in many cities there are the areas where violent crime is high, but it is primarily gang violence back and forth with each other. These are weighed in the overall statistics.
For someone walking to work, getting their property taken, and aggressive harassment that is not reported in crime statistics makes them feel unsafe. The quality of life issues that SF has and are not in official crime statistics are what are making people feel that their city is a dump and they loathe walking down these streets. Human excrement, aggressive pan handlers, petty larceny through the roof, and pervasive open drug use.
For someone walking to work, getting their property taken, and aggressive harassment that is not reported in crime statistics makes them feel unsafe. The quality of life issues that SF has and are not in official crime statistics are what are making people feel that their city is a dump and they loathe walking down these streets. Human excrement, aggressive pan handlers, petty larceny through the roof, and pervasive open drug use.