The solution is trivial: no commission on this. Possibly even negative commission, can't convince your client not to take this? You get less money for the sale.
This way sales are incentivised to only talk about this if not doing so would lose them the sale entirely.
The solution is trivial: no commission on this. Possibly even negative commission, can't convince your client not to take this? You get less money for the sale.
This way sales are incentivised to only talk about this if not doing so would lose them the sale entirely.