I feel like these sort of corner cases likely can happen with any bank.
The real question is: why did it take months of having their vital money withheld before trying to go around the bottom rung support that was clearly not going to help? By like week 2 I’d be talking to an attorney and I bet a letter from them would get it cleared up fast. (Perhaps I’m wrong though.)
I was in Canada, and I was also quite stressed with some keynote presentations I had to give, planning my move back to the US, and applying for my O-1 visa.
I figured I'd sort it all out by the time I moved. However, I may have been a little too relaxed about the situation and stressed out about other stuff
The real question is: why did it take months of having their vital money withheld before trying to go around the bottom rung support that was clearly not going to help? By like week 2 I’d be talking to an attorney and I bet a letter from them would get it cleared up fast. (Perhaps I’m wrong though.)