If you look at the video it isn't even clear that it has been deactivated by human intervention. It is the same message you get when the thing just has a software failure AFAICT.
Edit: I didn't realize that if you keep watching the video, he posts the legal correspondence. My bad. I just fast forwarded and found myself in a rap video and figured that was the whole story
I did look at the message, it looks like they abused functionlity that was intended for some other purpose, specifically to spite this particular vehicle owner.
