'Tis true. I worked there. They notoriously pay poorly and the only people who move up to better pay are FOTs Friends of Tony. All of whom have been there for a minimum of 10 years. BTW-Tony has not changed his title on his LinkedIn, email or business card. He is still CEO. The rest are titleless and looking for other jobs.
We had 3 suicides last year by entrepreneurs tony invested in and took under his wing here in Vegas as part of the Downtown Project dystopian hell he makes zappos employees live in here.